What is a credit? Why do I need them?

Credits are your currency in ContactCloud. You exchange one credit for exposing data for one contact. Without exchanging a credit, you can see the contact’s company, location, and job title. The credit will allow you access to phone numbers and email addresses as available.

Each month, you’ll receive a certain number of credits, and your remaining available credits are displayed in the upper-right corner of your interface. If you run out of credits while on a trial plan, you must subscribe to earn more. If you run out of credits on a monthly plan and wish to upgrade, please use the link in the upper-right menu to contact us.

Credits do not roll over month-to-month. If you do not use all of your credits by the time of your renewal date (shown in the credits menu in the upper-right of the screen), you will lose any credits remaining when your account renews for a new billing cycle.