Why are my new contacts and business cards not being saves to my preferred account?

You have created contacts in CircleBack and they are syncing back to your iPhone contacts but not to the desired account.  If this is the case, check your iOS settings to find your default contacts account.  To do this:

1. Go into your iPhone settings

2. Scroll down and press "Contacts"

3. There should be a line called "Default Account". Verify that the default account is the one where you want new contacts to reside.