When you first join, CircleBack takes a few minutes to check and analyze your address book for the most up-to-date information available. The more contacts you have, the longer this intial process may take. But don't worry! It's still faster than updating them all yourself, and we're hard at work to make the process even faster.
If, for some reason, it seems to take longer than is reasonable, please check your internet connection. To maximize speed, a strong wi-fi signal is best.