CircleBack Web FAQs

Getting Started

• What do I do after my analysis is complete?
• Why does CircleBack ask for access to my contacts?
• What platforms does CircleBack support?
• What do I need to get started?
• What is CircleBack? What does CircleBack do?

Account

• How do I delete my Account?
• Can I change the email address associated with my CircleBack account?
• How do I update my account information on the web?
• How secure is my account?
• How do I create an account?
• Why does CircleBack require the creation of an account?

Dashboard

• Will my dashboard update when I add a new network?
• How frequently does the dashboard update?
• What is the CircleBack dashboard?

Updates

• Why don't you allow me to accept all updates at once?
• What do I do if I receive an inaccurate update suggestion?
• How will I be notified of pending updates?
• Why don't I have any updates?
• How does CircleBack gather its information?

Networks

• What happens if I change a password on one of my synced networks?
• What networks can I add to my CircleBack account?
• What does adding a network do?

Contacts

• How do I mass-delete contacts?
• Can I manually create a contact in CircleBack?

Syncing

• Will my contacts on my device sync to the web?

Settings & Preferences

• Can I change how often I receive email notifications from the app?