CircleBack Android FAQs

Getting Started

• Why is my CircleBack is taking so long to analyze my address book?
• What do I do after my analysis is complete?
• Why does the initial address book analysis differ from what I'm now seeing in my CircleBack app?
• Why does CircleBack ask for access to my contacts?
• What platforms does CircleBack support?
• What do I need to get started?

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Dashboard

• Will my dashboard update when I add a new network?
• How frequently does the dashboard update?
• What is the CircleBack dashboard?

Updates

• Why don't you allow me to accept all updates at once?
• What do I do if I receive an inaccurate update suggestion?
• How does CircleBack gather its information?
• How will I be notified of pending updates?
• Why don't I have any updates?
• What is use 'Apply all Updates for Contact' option?

Contacts

• Can I manually create a contact in CircleBack?
• How do I mass-delete contacts?
• How do I manually merge contacts?
• Does deleting your a contact in CircleBack remove it on my phone?