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CircleBack Support Center

CircleBack Support Sep 6 CircleBack iOS FAQs / Announcements

CircleBack 2.2 introduces swipe functionality as a more efficient way of organizing contacts. Swipe any contact to quickly favorite, archive, or delete it, and clean up your address book in record time.

The new version also includes improvements to card scanning.  Now, users can easily toggle between automatic and manual scanning modes to get the best scans in any condition.

Have questions or concerns?  Reach out to us!

CircleBack Support Mar 9 CircleBack iOS FAQs / Settings & Preferences

If you have encountered an issue with the app, we encourage you to submit a ticket to our support team.  

To report a problem from the app:

  • Press the settings icon in the upper right corner of the app
  • Press "Contact Support"
  • Press "Report a Bug"

This will open a pre-addressed email with the application logs already attached.  Be sure to include as much detail about the issue as possible, including screenshots and steps to recreate the issue when applicable.  The more information we have, the easier it will be for us to investigate the issue.  Once you have added information regarding your issue, just send the email.  It will create a ticket in our support system, and a representative will be in touch soon after.


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