Stay updated with announcements, get answers from the community, and share your feature suggestions with us.
You can also submit a request or send us an email at firstname.lastname@example.org.
CircleBack Support Aug 1 • ScanBizCards FAQs / WebSync
CircleBack has provided the CardScan Sync Utility, allowing Dymo CardScan users to sync their cards to WebSync. During recent conversations with Dymo regarding potential improvements to the sync utility, Dymo informed us that they will be discontinuing CardScan.
Due to this information, we will be retiring the CardScan Sync Utility. Users will still be able to manually upload .cdb files from CardScan into WebSync by logging into WebSync and clicking "Upload CardScan File" in the left-hand menu. Additionally, you can scan new cards using the ScanBizCards mobile app, which syncs directly with WebSync.
The CardScan Sync Utility will be officially retired on Sept. 5, 2016.
If you have any additional questions, please let us know. You may also contact Dymo regarding CardScan: http://www.dymo.com/en-US/online-support-contact-us
CircleBack Support Jul 14 • CircleBack iOS FAQs / Announcements
CircleBack 2.1 introduces vast improvements to the card scanning functionality within the app, providing an efficient way for you to easily save contacts.
More information regarding the scanning process can be found here: https://circleback.zendesk.com/forums/23007187-Scanning. We're also working on improvements to our OCR technology to provide more accurate scans.
Be sure to check out our blog post at http://www.circleback.com/blog/circleback-2-1-has-arrived/.
Have questions or concerns? Reach out to us!